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Here are some frequently asked questions that may help you during your search for a place to rent:

 

How often will apartment listings be updated?
We get new apartments everyday, which means you should check back everyday.

I have bad credit. Is it going to hurt my chances of securing an apartment?
Well, that depends. There are several ways to work around bad credit. Most complex's and landlords have vacancies that they would like to fill ASAP. In most situations they’ll do whatever they can to strengthen your applications for new apartments, even if you’ve made mistakes in the past.

Will I have to pay a commission to the landlord?
It is illegal for a landlord or his agent to charge you a fee just to rent an apartment. Some landlords may ask you for a small fee to run a credit check on you and your guarantor, if one is required. Generally, you will be asked for your first month’s rent and one month’s rent as a security deposit when you sign a new lease. In some cases, we can help you negotiate your monthly rent and security deposit down.

What is a guarantor or co-signer and do I need one?
A guarantor or co-signer is someone — usually a family member or close friend — who is willing to sign a legal document guaranteeing you will be able to pay your rent. People with low annual incomes, such as students, or those with bad credit often need a guarantor who will pay their rent if necessary.

I have a pet. Can I bring it with me?
Dogs can be a problem for some landlords. We let you know in each listing whether pets are allowed. Cats are usually not a problem and the same goes for small animals that fit in cages or tanks, such as fish and birds, as long as they are legal to keep.

What documents might be requested by my new landlord?

Letter of employment

Copies of 2 most recent pay stubs.
Copy of most recent bank statement.
Copy of tax returns and W-2s (last 2 years).
Recommendation letter from current landlord.
Picture ID (Driver’s license, passport).

 

What is a normal timeline for searching for a place and moving in?

60 Days Prior (to projected move in date) - Telephone consultation with properties / schedule appointments
45-30 Days Prior - View Rental Properties and Secure Lease
14 Days Prior - Schedule Utilities Installation (Electric / Cable / Phone)
Your move-in date should be arranged at the time of your lease signing. Be sure to find out what, if any, restrictions there are on scheduling your move-in with your new building, and where and when you can pick up your keys.

 

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